Aperture: Fix For A Book Printing Problem
2006-12-04
Submitted by Jim DeWitt to Macintouch:
I struggled all weekend to upload an Aperture photo book to Apple Print Products. I was not successful. The following tip from Apple Print Product Customer Service solved the problem, so I thought I'd pass it along:
1. Quit Aperture.
2. From the Finder menu, choose Go > Utilities to access your Utilities folder (or press Shift-Command-U).
3. In your Utilities folder, launch the Keychain Access application.
4. Find the iNetServicesi entry in your Keychain Access window.
5. Select the iNetServicesi entry and press the delete key.
6. Relaunch Aperture and attempt to place your order again.
7. You should be prompted to enter your account information if you deleted the keychain entry successfully.
8. After entering your account information, you should be able to complete your order.
Customer Service's message suggests this is a known problem and that Apple is working on a real fix, instead of this workaround. In the meantime, maybe this tip can spare somebody else a weekend of headaches. And credit to Apple for a prompt response to my complaint.
I struggled all weekend to upload an Aperture photo book to Apple Print Products. I was not successful. The following tip from Apple Print Product Customer Service solved the problem, so I thought I'd pass it along:
1. Quit Aperture.
2. From the Finder menu, choose Go > Utilities to access your Utilities folder (or press Shift-Command-U).
3. In your Utilities folder, launch the Keychain Access application.
4. Find the iNetServicesi entry in your Keychain Access window.
5. Select the iNetServicesi entry and press the delete key.
6. Relaunch Aperture and attempt to place your order again.
7. You should be prompted to enter your account information if you deleted the keychain entry successfully.
8. After entering your account information, you should be able to complete your order.
Customer Service's message suggests this is a known problem and that Apple is working on a real fix, instead of this workaround. In the meantime, maybe this tip can spare somebody else a weekend of headaches. And credit to Apple for a prompt response to my complaint.
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